Privacy Policy for Binzy
Last updated: 11 December 2025
Business Name: ByteLyfe Ltd (company number 16920485)
ByteLyfe Ltd ("we", "us", or "our"), the company behind Binzy, is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile application and related services ("the Service").
By using the Service, you agree to the practices described in this Privacy Policy.
1. Data Controller
The Data Controller for your information is:
ByteLyfe Ltd
Email: contact@binzy.app
2. Information We Collect
2.1 Personal Data You Provide
We may collect the following personal information when you register or interact with the Service:
- Name
- Email address
- Password or authentication credentials
- Address details (including postcode, building number, building name, local custodian code, UPRN, and USRN)
- Payment-related data
We do not store or process your full payment card details.
2.2 Automatically Collected Data
When using the app, we automatically collect:
- Device information (model, OS version)
- IP address
- App usage data
- Crash logs and performance data (via Expo and relevant analytics tools)
- Push notification tokens (to send reminders and updates)
2.3 Data from Third-Party Services
AWS (Amazon Web Services)
We use AWS for backend infrastructure, hosting, and server operations. AWS may process information such as usage logs, requests sent to our API, and metadata.
Supabase
Supabase provides database, authentication, and API services. Personal data stored may include login details, usage events, and app-specific data (e.g., bin schedules or saved locations).
RevenueCat
RevenueCat handles subscriptions, entitlements, and purchase validation. It may receive purchase-related metadata such as:
- App user ID
- Subscription status
- Transaction history (non-identifying)
We do not access your full payment information.
Expo & React Native Services
Expo may collect logs, error reports, and device details to help ensure the app functions correctly.
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Authenticate and manage user accounts
- Store bin schedules, preferences, and user settings
- Send notifications and reminders
- Improve performance, fix bugs, and enhance user experience
- Provide subscription services and verify entitlements (via RevenueCat)
- Ensure security and prevent fraudulent activity
- Comply with UK legal obligations
4. Legal Bases for Processing (UK GDPR)
We collect and process your data on the following lawful bases:
- Contractual necessity: To provide the Service you signed up for
- Legitimate interests: Improving app functionality and preventing abuse
- Consent: For optional features such as notifications
- Legal obligation: When required to comply with UK law
5. Sharing Your Information
We may share information with:
Service Providers
- AWS (hosting, infrastructure)
- Supabase (database, authentication, API)
- RevenueCat (in-app purchases and subscriptions)
- Analytics tools and crash-reporting services
These providers process data on our behalf and must comply with UK GDPR.
Authorities
We may share information if legally required—for example, to comply with a court order.
Business Transfers
In the event of a merger or acquisition, your data may be transferred to a new operator, subject to this Privacy Policy.
We never sell your personal data.
6. International Data Transfers
Some of our providers (AWS, Supabase, RevenueCat) may process data outside the UK.
When this occurs, we ensure that appropriate safeguards are in place, such as:
- UK adequacy regulations
- Standard Contractual Clauses (SCCs)
- Equivalent protective measures
7. Data Security
We implement strong security measures, including:
- Encryption in transit and at rest
- Access controls and authentication safeguards
- Secure APIs and infrastructure monitoring
- Regular updates and security patches
Despite this, no system is completely secure. We take all reasonable steps to protect your data.
8. Data Retention
We retain your information only as long as necessary for:
- Providing the Service
- Legal requirements
- Dispute resolution
- Account history
When data is no longer needed, it is anonymised or securely deleted.
You may request deletion of your data at any time (see Section 10).
9. Children's Privacy
Our Service is not intended for children under 13.
We do not knowingly collect personal data from children under 13.
If you believe a child has provided us with data, please contact us so we can delete it.
10. Your Rights (UK GDPR)
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at:
Email: contact@binzy.app
Subject: "Data Rights Request"
We will respond within 30 days.
11. Automated Decision-Making
We do not use your data for automated decision-making that produces legal or significant effects.
12. Third-Party Links
Our Service may contain links to external sites.
We are not responsible for their privacy practices.
We encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted within the app with a revised "Last updated" date.
Continued use of the Service means you accept the updated policy.
14. Contact Us
For questions or concerns about this Privacy Policy, contact:
ByteLyfe Ltd
Email: contact@binzy.app